Free Shipping

For orders valued at USD 350.00 and above, we offer free international standard shipping.

Processing Time

Our watches are individually examined and checked by a technician before shipping. Therefore, please expect orders to be shipped out within 3 business days (excluding personalized orders such as engraving). During sale seasons, please allow an additional 1 business day.

Delivery Time

Delivery times will vary depending on the shipping destination and the delivery option you choose. We will send you tracking information to ensure your order arrives on time.

Taxes & Duties

You are responsible for all required import taxes and duties imposed by the destination country. Customs payments will be collected by the chosen shipping service.

Your Watch, Your Journey


Our Commitment

At Arbutus, we believe in delivering not just a watch, but an experience. From the moment you choose an Arbutus watch to the instant it graces your wrist, we are committed to excellence every step of the way

Frequently Asked Questions