Ensuring the longevity and pristine appearance of your Arbutus watch is paramount to us. With the elegance and precision that characterizes every timepiece we craft, following a few key care guidelines will help maintain its beauty and functionality for years to come.

Coverage Duration

  • Each Arbutus watch is covered by a 2-year international warranty from the date of purchase.

Scope of Warranty

  • This warranty covers manufacturing defects in materials and workmanship under normal use. Items can be returned within 7 days of receipt. Ensure the product is unused, in its original condition, and has all tags attached.


  • The warranty does not cover damages due to wear and tear, accidents, misuse, or unauthorized repairs. It also excludes damage to the case, lens, bracelet, strap, buckle, and damage from exposure to water or extreme temperatures.

Making your piece timeless

Extend Your Warranty

It's important to maintain your mechanical watch regularly. From avoid harsh chemicals to annually clean the movement, simple tasks can increase your timepiece's longevity.

Secure an additional six months of dedicated protection for your esteemed Arbutus timepiece. Learn More


Frequently Asked Questions